Hospitality is all about experience – but in a crowded market, great experiences need to be seen, talked about and chosen. As a specialist hospitality PR agency, we help ambitious brands stand out, connect with audiences and drive measurable commercial impact.

Across casual dining, pubs, bars, restaurant groups and experience‑led hospitality brands, we have more than three decades of experience in capturing customer attention – and turning it into action.

Our
experience

Chef & Brewer
Farmhouse Inns
Hungry Horse
Flaming Grill
Wacky Warehouse
Greene King
Chef & Brewer
Farmhouse Inns
Hungry Horse
Flaming Grill
Wacky Warehouse
Greene King
Chef & Brewer
Farmhouse Inns
Hungry Horse
Flaming Grill
Wacky Warehouse
Greene King

Hospitality and casual dining PR specialists

We’re huge fans of hospitality, and that shows in our work. Some of our most award-winning campaigns have been in the casual dining and pub scene – a sector where competition is fierce and customer loyalty must be earned over and over again.

In this vibrant market, where discerning diners vote with their feet and the right influencer relationship can now be as valuable as the once-longed-for glowing restaurant review, we understand how to deliver restaurant PR campaigns that produce real return on investment.

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Proven experience across hospitality brands

From increasing sales at national pub and restaurant chains to building buzz around the opening of dining hotspots, our experience spans the casual dining and hospitality sectors.

We know how changing tastes, the latest trends and the browsing habits influence where people choose to spend their time and money – and can harness those behaviours to support brand growth. We’ve doubled sales from a new breakfast menu, increased gin sales by 59% for a national pub chain, and exceeded like-for-like sales growth targets by 36%.   

PR built around how customers discover and decide

There’s no one-size-fits-all approach to effective hospitality PR. We start by understanding your audience – who they are, what they care about, how they choose where to go and what (or who) influences their decisions. Whether we’re talking to friends having brunch, ladies who lunch or busy families looking for a night off from cooking, we’ll find an angle to grab their attention.

From there, our knowledgeable team will design integrated campaigns that can bring together consumer PR, social media, and paid media amplification as needed. Because, in hospitality, awareness matters but action matters more. That’s why our campaigns are built to encourage bookings, footfall and loyalty, not just coverage.

By combining insight-led strategy with imagination and creativity, we help hospitality and casual dining brands attract customers, build connections, and give them compelling reasons to keep coming back.

If you’re looking for a hospitality PR agency that understands your industry, your audiences and your goals, we’d love to talk.

info@wpragency.co.uk
0121 456 3004